All our refunds are pro rata, to you, this means in the case of a refund, you only pay what you've used. We will bill you only for the traffic used or the number of days you have had your account for. Refunds will be calculated based and whatever is used more time or traffic.
Seedbox and VPS are covered with 7 days money back policy. If we are not able to fix your seedbox you will get a refund.
To use this option you need to open a support ticket o and write in reason of this cancellation that you want your money back. Your seedbox will be cancelled as soon as we receive your request and then your money will be refunded.