I have bought a seedbox plan what do I do next?
Once you have paid for your seedbox we send you a mail with all your login details etc, in case you are still waiting for the mail it is likely that it ended up in your spam mail, if you still cant find it then please raise a support ticket to us from your client area or let us know in the online chat.
Do we provide VPN with our seedbox?
How are we more secure?
Unlike most automated companies which have the billing system linked to your seedbox , we do not have any link with the billing system to your seedbox and all seedbox details are maintained manually on a offline system, so even if the website is hacked there is no details to be found giving you complete peace of mind.
What is a Seedbox?
It is a remote server with a torrent web application , where in you can just upload the tracker files and it would download the torrent , which you can further transfer to your PC with either using a VPN provided with the seedbox or transfer with a software like cuteFTP or filezilla with encryption to stay out of your ISP montitoring.
Do we keep Logs?
Which torrent web-application do we use?
Where are our Servers Located?
Does downloading from seedbox keep me out of my ISP monitoring?
Yes if you download with sftp or use VPN(provided with your seedbox) your data is encrypted
Do you have any bandwidth limit?
No, But to be fair to all users on server if there is a abnormal usage on a account we regulate its uplaod speeds.
Do you allow public trackers ?
Downloads have no limit but uploads on public trackers is suspended. Brazilian trackers manimoco and bj-share has been suspended as well for their abnormal torrent swarm.
I am Outside Europe will that affect my download speeds?
If you use multi-segmenting and increase the number of connections on Cuteftp or Igetter you should not have much issue with speeds while downlaoding files through ftp.
Do we have any lock in contract ?
No , also our payments are through paypal and you have full control over cancelling any subscription.
How do I cancel services?
You can get into client login and under services you can choose your plan and cancel it , no questions asked.
Is Autodl-irssi Installed in our Seedboxes?
Can torrents added remotely on Seedbox?
Yes we have configured a chrome extension which should work perfectly with your seedbox.
excellent communication!!! A+++ I had many many questions due to the fact I don’t have any extensive computer skills and was not sure about anything to do with seedboxes but customer support was very knowledgeable and walked me through everything step by step, answered every question I could think of; made the process extremely easy to learn and understand. I really appreciate all the help and will definitely recommend this company to any and everyone. 100% satisfaction!
I am brand new to the world of Seedboxes (have tried 2 of them). In the end I am sticking with cheapseedboxes because of the great service!!! Also, they are the cheapest service I found for all the storage I got. – Happy Customer
Just contact us on the support box on the right bottom corner of your screen and we can work something out based on your requirements.