FAQ

FAQ

Q1. Distinguish between seedbox and a VPN?

 

Ans. A seedbox works independently from your internet service provider, which can also have VPN capabilities.

 A seedbox does not rely on your internet connection,  it has its own server which comes with a fast port. Whereas in VPN it offers encrypted and anonymous connectivity to free servers in different locations which rely on your local bandwidth.Seedbox resides on the fact that it is in a remote location and under a different jurisdiction.

Q2. Can other users see the data in my seedbox?

 Ans. Other seedbox users cannot see your data, they are locked to their own seedbox folders and cannot access anyone else’s.

 

Q3. What is a Seedbox?

Ans, A seedbox is a high Bandwidth allocation remote server for uploading and downloading of digital files from Peer 2 Peer network.

 Q4. How long does it take to set up my seedbox?

 Ans. Our setup is done as soon as we have received your payment confirmation. About in just 2 minutes, you can start with your new seedbox.

In case if the user faces any error regarding the seedbox or any technical issue it will be solved in 6 to 12 hours.

Q5. Can you transfer my data from my previous provider?

Ans. No, we cannot transfer data from your previous provider.

 

Q6. How fast can I download my files from your servers to my PC?

Ans. Downloading digital files from our server to your local computer is dependent on various factors, where one of them is your internet service provider on which the speed of downloading depends.

 

Q7. Does your seedbox provide backup?

Ans. Well yes and no both, we do provide backup for all the configuration done in your seedbox but we do not offer backup for your individual or personal files.

We only provide backup for your configuration and for your hard disk but not the personal files which are loaded in it.

 

Q8. Why is the seedbox important?

 Ans.

1. Superior network

Seedbox is beneficial for those who have poor connections and need to do a large amount of work. On one side where they have to pay a large amount to upgrade their home internet connection, seedbox can do it for a little price.

 2. Anonymity

Our seedbox comes with an app known as OpenVPN where the user can install it and use it without any trace to your IP address.

 3. Free storage area

Seedbox provides a huge amount of virtual hard disk for our users to utilize. The user can store any file they want without clogging up your personal hard disk with any data.

 

Q9. What applications do we offer?

 

Ans. We provide various types of apps embed to your seedbox according to the plan you choose.

This is the list of some apps that we offer rutorrent, plex, sonarr, emby, sickrage, nextcloud, bittorrent sync, openvpn, couchpotato,  jackett, medusa, pyload, sabnzbd, radarr, headphones, znc, ombi, plexpy, rapidleech, syncthing, subsonic, sick gear, nzbget etc.

 

Q10. Where are seedbox servers located?

Ans.  Our main servers are located in the Netherlands

 

Q11. How do I cancel my subscriptions?

Ans. On your client area page where your hard disk is located, you can find a cancellation button. From that button, you can cancel your subscription of the seedbox.

Q12. What torrent file I choose to download so that I get a high ratio rate?

Ans. The protocol on which the torrent world works is “give me something to give you back”. Which means once you download a file from a torrent site it is expected you to upload a file too so that your download speed doesn’t collapse.

Seedbox is very proficient to help you in this as the user can download as many torrents as they want and doesn’t have to worry about the dropping speed because in backhand seedbox work as leecher and helps the user to seed back in higher speed than the download speed.

 

Q13. What payment options do you provide and in what currency?

Ans. The payment options that we provide are PayPal, credit card and Bitcoin and the currency we offer it in is $.

 

Q14. What happens if the seedbox crashes at some point?

Ans. Any crash or any technical issue that you face in your seedbox once you have purchased it will be rectified in 12 to 24 hrs of time. If the problem is bigger than we think we will notify you and provide the replacement of that seedbox, also try to solve that problem as soon as possible.

Q15. Do you offer a money back?

Ans. We have a 7-day money back guarantee policy.  You either love the seedbox we provide or get your money back within 7 days, but we can question why just to take feedback so that we improve.

 Q16. Do you offer full plex access to all your plans?

Ans. No, we don’t offer plex access to all our plans, but the plans which include plex are given full access.

You can view the plan in the pricing section with all the description of our plans.

Q17. Do you share our data with others?

Ans. Not at all. We don’t share any type of data or any vital information with any 3rd party company.

It is one of our best policies to provide privacy to our customers. All our users’ data is saved in an offline computer and not shared with anyone.

Q18. Why are old torrents risky to download?

 

Ans.  Old torrents are risky to download because bit torrents prefer clients which have already downloaded and uploaded a lot of data when you get into the pool of such old torrents with a multitude of seeders you already find that even though there might be leeches you won’t be given as much preference.

If you seeders more than leeches then it is a bad idea to download the torrent.

 Q19. Is it okay to download if it has 0 leechers?

 Ans. Sometimes you might find that a new torrent might have 0 leechers but if you have an idea about how many times an average torrent gets downloaded then you can download it and seed, there is a good chance that you will receive leechers eventually.

 Also, most of the trackers have free torrents, if you download don’t get disheartened soon let them seed for a while eventually you will find that these torrents will help you in building your ratio without hurting your download status.

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